Summary:
Applies To: MyPaymentsPlus
This article provides information on how a Student ID can usually be obtained and where it may be found.
Expected Outcome: Locate the correct Student ID needed for MyPaymentsPlus.
WARNING: Ask for the Student ID, not the PIN.
A Student ID can usually be obtained by contacting your student's school. Please ensure that you ask for the ID and not the PIN.
Prerequisites:
- Access to school-issued student documents or contact information for your student's school.
Narrative:
1. Contact the school
A Student ID can usually be obtained by contacting your student's school, please ensure that you ask for the ID and not the PIN.
2. Check common documents and resources
It may also available from one of the following resources:
- Report card or transcript
- Student ID card
- School registration paper work
- Student schedule
- Bus card
- School cafeteria
Troubleshooting:
1. Need more help
Symptom: You are unable to locate the Student ID or continue having issues.
Cause: The Student ID is not available from the listed resources or additional assistance is needed.
Resolution: If you have any questions or issues, please reach out to MyPaymentsPlus support through chat or call 1-877-237-0946. We're available Monday to Friday, 7:30 AM to 5:30 PM EST.