You may be receiving e-mail alerts for one of the accounts on your profile, such as meal, while the funds on your students account may all be in the general account (or vice versa).
1. You may stop the general or meal alerts by logging into your MyPaymentsPlus parent portal www.mypaymentsplus.com/welcome
2. Once you are logged in, click on 'Spending Alerts & Limits' under the 'Manage Account' tab. Simply deselect the account which you are not currently using.
If you have any questions or issues, please reach out to MyPaymentsPlus support through chat or call 1-877-237-0946. We're available Monday to Friday, 7:30 AM to 5:30 PM EST.