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  1. MyPaymentsPlus
  2. MyPaymentsPlus Support FAQs

MyPaymentsPlus Support FAQs

Delivering convenience for all your student's school payment needs. Never miss a beat with MyPaymentsPlus.

Registering

  • How do I obtain my student ID?

Payments & Transactions

  • How do I set up recurring/auto pay payments?
  • Can I transfer money from one student to another or from one account to another?
  • Can I make payments to multiple accounts in one transaction?
  • I'd like to pay for something I don't see on the website, what do I do?
  • How secure is MyPaymentPlus transaction?
  • How can I obtain a refund?
  • See all 10 articles

Notifications

  • Why did I receive a low balance reminder when there is money on my student's account?
  • How do I set up low balance notifications? (when available)

My Account

  • How to resolve your login error message?
  • Can I change the username and password on my account?
  • How do I view various reading documents posted by my organization (Where available)
  • How do I add additional students to my account?
  • How do I obtain my username or password?
  • How to change/update my email address on the parent portal?
  • See all 8 articles

MyPaymentsPlus Mobile App

  • What features are available through the MyPaymentsPlus Mobile App? How do I download it?
  • Adding/Managing accounts for students/staff using a mobile website/app
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